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Security

Roles, permissions & audit trails

Hotel operations need clarity and accountability. HotelSub is designed with permissioned access and audit-friendly workflows from day one.

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Role-based access Activity logging GDPR-minded

Security principles

  • ✓ Least-privilege roles
  • ✓ Audit log for critical actions
  • ✓ Multi-property permissions
  • ✓ Exportable reporting

Designed for accountability

Perfect for training, dispute resolution, and compliance.

Roles
Role-based access

Front office, housekeeping, maintenance, management — each sees only what they need.

  • ✓ Fine-grained permissions
  • ✓ Department separation
  • ✓ Manager overrides
Audit
Activity logging

Track key actions: changes, cancellations, status updates, and approvals.

  • ✓ Who / what / when
  • ✓ Filter & export
  • ✓ Incident-friendly
Data
GDPR-minded handling

Control access to guest data and keep handling consistent across teams.

  • ✓ Permissioned profiles
  • ✓ Export-ready
  • ✓ Clear ownership
Sessions
Secure sessions

Reduce risk with session controls and consistent access rules for staff devices.

  • ✓ Session timeouts
  • ✓ Device-safe patterns
  • ✓ Staff-friendly UX
Multi-property
Property scoping

Groups and chains can manage access per property with clear boundaries.

  • ✓ Property switching
  • ✓ Scoped permissions
  • ✓ Central admin options
Future-ready
SSO / 2FA options

When you’re ready: add stronger login options and policy controls.

  • ✓ SSO (planned)
  • ✓ 2FA (optional)
  • ✓ Policy controls

FAQ

Yes — critical actions can be tracked with a who/what/when trail to support accountability and reporting.

Yes — HotelSub uses role-based permissions so housekeeping, front office, maintenance and managers can be scoped appropriately.

HotelSub is built with permissioned access and controlled handling of guest data. You can scope access and keep reporting/export flows consistent.
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